We want you to love every purchase. If you’re not fully satisfied with your order, you can request a return or exchange within 7–14 days of receiving it. Items must be unused, in original packaging, and in resellable condition.
Once approved, we’ll issue your refund or send a replacement promptly.
For assistance, please contact us at burfordglow@gmail.com.

We’re so sorry for the inconvenience! If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Send us a clear photo and your order number at burfordglow@gmail.com and we’ll arrange a replacement or refund right away — at no extra cost to you.

Once your order has been shipped, you’ll receive a shipping confirmation email with your tracking number and a direct link to track your package.
You can also log into your account anytime to view the latest order status and updates.

We offer a variety of secure and convenient payment options to make your shopping experience seamless. You can complete your purchase using:

Visa, Mastercard, American Express, and Discover
PayPal
Apple Pay & Google Pay
Shop Pay for fast, one-click checkout

All transactions are encrypted and protected to ensure your personal and payment information remain safe. Your trust and security are our top priorities.

We process orders quickly to ensure fast delivery, so modifications or cancellations are only possible within 1 hour of purchase.
If you need to make changes, please contact our team immediately at burfordglow@gmail.com — we’ll do our best to assist before your order ships.